Question 1

What services does Fairy Tale Event Collective offer?

Accepted Answer

We specialize in complete event styling, planning, and coordination for all occasions including weddings, birthdays, baby showers, proposals, bridal showers, corporate events, and more. We also offer balloon installations, backdrop styling, prop hire, and custom décor design.

Question 2

Can I book only styling services, or do you provide full event planning as well?

Accepted Answer

You can book our styling services alone or opt for our comprehensive package that includes planning, coordination, and execution, all tailored to your event's unique needs.

Question 3

Do you offer customised themes or packages?

Accepted Answer

Every event we create is unique. You can share your inspiration or theme ideas, and our team will tailor the décor, color palette, and design elements to match your vision perfectly.

Question 4

How far in advance should I book my event?

Accepted Answer

We recommend booking at least 4–8 weeks in advance to ensure availability and time for custom design planning. However, we will always do our best to accommodate last-minute requests when possible.

Question 5

Which areas do you service?

Accepted Answer

We proudly serve Newcastle, Lake Macquarie, Hunter Valley, Central Coast, and surrounding NSW regions. We also serve selected international destinations.

Question 6

How do I secure my booking?

Accepted Answer

Your booking is confirmed once we have issued an invoice and received a 20% deposit. The remaining 80% balance is due 7 days prior to your event date.

Question 7

Does your quote include delivery and setup?

Accepted Answer

Yes, our quote includes delivery, setup, and pack-down fees. Any additional travel or special handling charges will be clearly outlined before confirmation.

Question 8

Do you offer site visits?

Accepted Answer

Yes, we are happy to visit your event space and assess the setup in person.

Question 9

Do you provide hire items or décor for DIY setups?

Accepted Answer

Yes, we offer a variety of hire items, including backdrops, signage, plinths, balloon garlands, and props, for clients who wish to style their own events. Visit our rental items section to view available options.

Hire Policy Form